Principles of Business Writing

Your documents, especially your letters and e-mails, are the ambassadors of your organization. Do you know what they're saying about you?

Are your documents sending the right message to your readers? Is the message one of total quality throughout your organization? Do your documents reinforce that image . . . or do they detract from it?

How much time do you and your staff spend creating letters, memos, reports, or e-mails? Do you write as you were taught in school, perhaps pursuing elegance at the expense of readability and comprehension? Do you write and rewrite, and still end up with documents that don't work as you intended?

Many thanks for your thoughtful critique of one of my half-year client letters. All points have been re-read with interest and are entirely clear to me. There is nothing like reviewing one's own style through the eyes of the recipient, which you did in depth. Thanks for the great effort!

John H. Grummon
North American Management Corp.
Boston, Mass.

What can The Grammar Goddess do for you?

I can show you how to create professional documents -- every time! You and your staff will learn how to format correctly, how to write for your reader(s), and how to get the results you expect and need.

It all starts with sample letters, memos, reports, or e-mails -- whatever the participants usually write -- that you send to me. From these and conversations with you and/or other decision makers, I construct a program tailored to your needs. I use your language, your jargon, and your issues (view sample workbook page) to make everything relevant to those who attend the workshop from your firm.

Some of the topics we can cover in a highly interactive one-day seminar include:

  • Organizing material before writing
  • Creating parallel structure
  • Understanding power language
  • Using active and passive voice effectively
  • Replacing smothered verbs with power verbs
  • Using the optimum number of words in sentences and paragraphs
  • Eliminating redundancies and jargon
  • Preparing professional-looking memos, letters, and reports

If the documents in your organization don't reflect the quality of the work behind them, this program will get you back on track.