This post is prompted by a TV ad — yes. Really. It’s an insurance ad, and although I have no idea of the quality of the company, the ad agency that created it definitely knows how to sell an idea…
Courtesy and Customer Service
In my last post , I wrote about recently giving a refresher program on manners to some men in a long-term drug rehab. While we talked about a wide range of ways to use good manners, but this particular one…